Disclaimers
This website and its content, including any products and services offered on this website, are provided on an "as is" and "as available" basis. To the fullest extent permissible and subject and pursuant to the applicable law, Chu Kong Passenger Transport Co., Ltd. (Chu Kong) disclaims all warranties of any kind, whether express or implied, and including but not limited to any implied warranties of merchantability and fitness for a particular purpose. Chu Kong does not warrant or make any representations as to the accuracy, reliability or completeness of the content available on this website, and does not warrant that this website will be uninterrupted or error-free, or that this website or any server that makes it available is free of viruses, contamination or other harmful elements. Chu Kong makes no guarantee or warranty of any specific result from use of this website or any websites linked to this website or of any products or services offered on such websites.
Limitation of Liability
To the maximum extent permitted by the applicable law, in no event shall Chu Kong be liable to you for any kind or amount of loss or damage that may be caused or result to you or any third party (including without limitation, any direct, indirect, exemplary, punitive, aggravated, incidental, special or consequential loss or damages, or any loss of profits, income, goodwill, data, contract, business opportunity or economic advantage, or any other commercial damage) from or by the use of or the inability to use this website or any websites linked to this website or any tickets obtained from this website, even if Chu Kong has been previously advised of the possibility of such loss or damage.
Notice to On-line Ticket Purchase
1. The name and the HKID/passport number of the ticket collecting person must be filled correctly. When collecting tickets, the ticket collecting person must present the according HKID/passport and the purchase number to our staff for verification.
2. When passengers purchasing the ticket(s) for the China to Hong Kong Airport route arrive at the China ferry port, they should consign the luggage for shipment at the "Hong Kong International Airport Passenger Registration Office" and then handle the departure procedures. Passengers must arrive and check-in their flights at the SkyPier of the Hong Kong Airport not less than 120 minutes before the departure of the flights. Passengers must hold valid flight tickets taking off within 24 hours, passports and visas.
3. Passengers purchasing the ticket(s) for the Hong Kong Airport to China route must arrive and collect tickets at the CKS Air/Sea Transfer Desk at the Hong Kong Airport not less than 60 minutes before the sailing time. Passengers must hold valid passports and visas for entering China.
4. The maximum number of tickets purchased for each transaction is 10 and all the tickets must have the same route, departure date and time.
5. After submission of the purchase form, a confirmation e-mail containing the purchased ticket information will be sent to the purchaser.
6. When the purchaser receives the confirmation email, the purchaser should print it out and verify the purchased ticket information. The purchaser can then collect the tickets by this confirmation email and the according HKID/passport.
7. After the credit card transaction is confirmed by the bank, the payment cannot be voided and the according payment amount will be charged from the credit card immediately.
8. If the ticket collecting person does not collect the purchased tickets, he/she cannot request for refund.
9. Children at 1 to 5 years old buy tickets at 'Children Price'.
10. Other rules and regulations for ticket selling please refer to Notes to Passengers.